Clamping
The Clamping module allows the officer to immobilise vehicles that are illegally parked Issue a parking charge notice and take photographic evidence. The motorist wil call a mobile number printed on the ticket and request the clamp be removed. The clamp is removed once the Parking Charge Notice has been paid.
The officer has the ability to accept a lessor charge than required under certain circumstances.
The officer or officers log onto there terminal, there is 1 terminal per team, the officer logging on fist is the lead officer andall PCN's issued will have their ID and their SIA License Number. All subsequent officers will be in the TEAM. When all members of the team have been added to the displayed list, you then select Enter Application.
The type of module is selected (Ticketing or Clamping) You have now been directed to the on site screen.
As you can see by the image below there is various information showing. Battery level, GPS connection, GPRS Connection, the status of the backgroung jobs (i.e. processing data, processing photos) and you will also see Transactions not sent. Each transaction and each individual photo is classed as 1 transaction, these are all sent to the server as background jobs. You cannot log out of the application until all transactions have been sent.
The function button on this screen are 'Report' This allows the operator to send back a report of any kind. Breaks, this will allow the operator to take a break (of any type stored). Back will take you to the previous screen. On Site will allow the start of a Job start. ** remember** a shift start starts at Log on.
On the patrol start screen when the terminal enters a patrol area that has been ring fenced with its coordinates, this will show in select site from list, there could be a number of sites allocated to that ring fenced coordinates. If no site has been found, due to no GPS or the site is not entered into the database, you can select a site from the drop down box. By typing in the letters of the site the application will automatically select the site. select 'next'
If the site has been allocated zones then select the zone you wish to patrol.
The confirmation screen allow the officer to confirm the site to be patrolled and view the relevant information regarding the site, showing photographs of critical areas.
With the clamping Module if the Site has no unauthorized parking the operator can select No Activity and move to the next location. Selecting Next will allow the operator to move to the Clamping Main Menu.
From the Clamping Main Menu the operator can:
- Add a clamp
- Unclamp
- Perform Quick Clamps
- Add notes
- Record cut offs
- Record damage claims
- Cancel a clamp
- Move to the next zone or site.
Adding a Clamp
On selecting Clamp you are requested to enter a vehicle registration number. Select Next.
Selecting Next will then allow the operator to set up the camera options. Sunny, Cloudy and Night Time. (See Night Time photographs). In most cases you will use Sunny or Cloudy.
Selecting Next will allow the operator to take Photographs before the PCN is attached to the vehicle. Select Start Camera, this will open the preview. take the required photographs by selecting Take Photo, to move on select Continue.
You can now start to add the information to the PCN. Enter the registration number and select the type of vehicle.
Continue entering the vehicle details bt selecting Next.
The following screen is not obligatory and can be passed by selecting Next, however if you wish to collect the Tax details ues this screen.
Now you can confirm all the details to go onto the PCN are correct before issuing the ticket. At this point you can add note to the transaction and selecting ticket will allow you to print the PCN.
Selecting Next will take you to the signature page. This will allow the operator to sign the terminal, the image is stored locally until uploaded to the server.
Selecting Ticket will take you to the print function. Selecting ISSUE TICKET will print the ticket, if for some reason the ticket does not print or the print media runs out you can reselect ISSUE TICKET and reprint. Once the ticket has been printed select Print OK. If the ticket is unable to print due to a catastrophic reason, select Unable to print, this will give the operator the option to manually complete the Clamp Ticket and enter the ticket number.
If required you can now take photographs of the vehicle after the Clamping Ticket has been attached, or continue.
Unclamping
By selecting the Unclamping Button the operator is able to register the unclamp.
Enter the Registration Numberand select next, you can now determine how the person is going to pay showing the amount and the operator SIA Number.
Get driver signature and press receipt.
Selecting Receipt will take you to the print function. Selecting ISSUE RECEIPT will print the ticket, if for some reason the ticket does not print or the print media runs out you can reselect ISSUE RECEIPT and reprint. Once the ticket has been printed select Print OK. If the ticket is unable to print due to a catastrophic reason, select Unable to print, this will give the operator the option to manually complete the Clamping Ticket and enter the ticket number.
Quick Clamp
This option enables the team to take multiple photographs of vehicles in fast succession. Then go back and perform the clamping procedure on each vehicle.
Cut Off and Damage Claims
If a Clamp has been illegally removed, the operator can select Cut Off's and enter the registration if known enter the police CAD code and enter any relevant notes. up to 3 photographs can be taken.
With damage claims the operator will select the damage claim option, enter the registration and enter all relevant notes. again you can take up to 3 photographs.
